Frequently Asked Questions

Have Questions? We Have Answers!

Visit our contact page and drop us a line if you can't find the answers you're looking for here.

Will I find the same products I'm used getting from my supplier?

Yes! Search by item name, SKU, or manufacturer part number to find the exact product you're looking for. You'll also see similar items so you can compare prices.

 

How can I find products on the site?

There are multiple ways to browse the Raptor Marketplace catalog. Search using keywords or a specific manufacturer part number. You can also browse by category, by industry, and by featured manufacturers, right from the home page.

 

How will the items be shipped?

Coordinate with the manufacturer on each order; you have the option to handle your own freight, or have the manufacturer bill your shipping account. Raptor supports B2B in addition to serving larger purchase volumes.

 

Will I really get better prices than what I get now?

Yes! By avoiding astronomical distributor mark-ups of 25% to 40%, you purchase directly from the manufacturer and get the best pricing.